The Search for Answers Part 4 of 4

How does a patient who had a successful operation ended up with a stroke that eventually took away her life? Jenny’s sudden death left me shell-shocked. If she had a prolonged illness I could be better prepared for the bad news. 

July 2009:
I wrote to the CEO of the hospital for an explanation. See Jpeg file below. (Click to enlarge).

Letter to the CEO of the hospital

August 2009:
The hospital replied.

Hospital's reply page 1/3

Hospital's reply page 2/3

Hospital's reply page 3/3

September 2009:
I decided to draw the attention of the Ministry of Health to a possible breach of patient safety.

Letter to the Ministry of Health 1/2

Letter to the Ministry of Health 2/2

October 2009:

The Ministry replied, indicating it has forwarded my concerns to the hospital for further investigation.

Ministry of Health's Reply 1/2 (The misalignment of text is inherent in the document)

Ministry of Health's Reply 2/2

October 2009:

The hospital came back without conceding any lapses on their part.

The hospital's reply 1/2

The hospital's reply 2/2

To be continued...